Annual Acccount Fee

PACSMail users pay a single annual fee to allow them to access the network: the current rate is £330+VAT per account per annum. This allows you to use the PACSMail service to receive files and to transmit reports back to the sender.


File Transfer Charges

Users are charged a fixed amount per file transmitted for reporting. There is no limit to the size of the file and a file may contain multiple scans on the same patient. Charges are normally made to the sending user's PACSMail account which must be in credit at the time of transfer. A 'reverse-charge' option can also be set up, allowing the recipient of a file to pay for the costs of a file transfer.

The following pricing structure applies.


1) Multiple sites to can be set up under a group so they collectively benefit from the discount structure.

2) Prices subject to VAT at the standard rate.

3) Minimum credit purchase is £100+VAT.


File Storage Charges

PACSMail Cloud Archive allows scans and report copies to be stored for on-line review. Cloud Archive can also be shared between groups of PACSMail users, making it ideal for collaborative file sharing by radiology, sports club and other consulting practices. The Cloud Archive storage facility is charged annually according to the space required. Please contact us for further details.


Purchasing: You can place an order using the on-line Store or by phone (+44 (0)1223 421996) or e-mail (use the 'Contact Us' menu option on this site). Please let us have an order number if you are purchasing this through an organisation. You will be invoiced for by e-mail. Payments are preferred via BACS or Internet banking. Our bank account details and address for cheque payments are given on the invoice.

  • To access imaging whenever and wherever it is needed and the ability to share with colleagues for reporting and case discussion has transformed our practice, and I cannot now imagine working without it. It is an excellent product which I highly recommend

    Dr Andrew Dent , Stoke City Head of Medicine
  • The PACSMail network allows us to provide an enhanced level of accessibility to our imaging services, notably in the area of sports and orthopaedic imaging. Our connection to the new PACSMail Cloud service also delivers a zero footprint, mobile reporting platform enabling us to provide fast-turnaround results for even the most urgent situations

    Karen Pattison , Hospital Director
  • We are delighted with the new PACSMail Cloud which allows us to store scans and reports on-line and to access these where and when needed from PC, Mac or iPad with no need for installed software. The new service is well integrated with the tried and tested PACSMail platform, with the added Cloud functionality taking PACSMail on to a whole new level of accessibility

    Dr Roger Hawkes , CMO European Tour Golf
  • We work with a collection of the most highly experienced and respected Consultants. On speaking to them, it became evident very quickly that when it came to choosing imaging transfer software, PACSMail was the most highly recognised, efficient and accessible system available to us as a small to medium size practice. Registration was easy and the way the payment is structured allowed us to minimise the initial outlay

    Kerry ODonnell , Centennial Medical
  • The service allows us to radically improve the speed and efficiency of patient care, with almost immediate access to diagnostic imaging anywhere. This is particularly important when dealing with high-level athletes scanned far afield. This is true telemedicine!

    Professor Len Funk , Shoulder Surgeon
  • The Sybermedica network enables us to report scans remotely from imaging departments who do not have an MSK specialist on-site. A good example of this was the radiology team I led at the 2012 Olympics which used the service to provide fast turnaround diagnostic reporting for athlete injuries that occurred at events taking place outside the main Olympic venue

    Dr Phil O'Connor , Consultant Radiologist
  • Sybermedica is playing a key role in developing and sharing diagnostic best practice in elite sport and I am delighted to be able to contribute to the establishment of a local network here in Spain. I look forward to using the service to develop links with other sports organisations and also with colleagues in other countries

    Dr Mario Padron , Former President European Society of Skeletal Radiologists
  • The Sybermedica system is an ideal way to provide medical advice to sports organisations. It takes just a few minutes to set up an account and I can normally provide advice within an hour of the scan being taken

    Dr Jerry Healy , Consultant Radiologist
  • With PACSMail we can easily store all our diagnostic images in one place on our network, making it much easier to access them whenever required

    Desne Marston , Practice Manager, Harley St ENT
  • Since purchasing PACSMail, we have grown our business by being able to offer a 24/7 diagnostic service for MRI,CT and X ray to regional sports club and associations

    Joanne Roebuck , Claremont Hospital